Privacy Policy
Last updated: 2026-04-17. This is a draft pending legal review.
Who we are
GoviHub is operated by AiGNITE Consulting (Houston, TX, United States) and its Sri Lanka branch. Contact: support@govihublk.com.
What we collect
- Account information: name, email, phone, role (farmer / buyer / supplier / admin), preferred language, general location (district/DS division — used to surface matches).
- Content you submit: harvest listings, demand postings, supply listings, crop photos for diagnosis, advisory questions, feedback, messages to us.
- Usage metadata: login times, device/browser user-agent, ad impressions and clicks (aggregated).
- Diagnostic photos: photos you upload for AI-assisted crop diagnosis are stored in our private media bucket and used to return results and improve the model over time.
How we use it
- Operate the marketplace: match farmers with buyers, surface listings, deliver advisory.
- Send weather alerts and crop-stage notifications you subscribed to.
- Improve our models (disease diagnosis, advisory RAG) using anonymized content with known sources.
- Prevent abuse, fraud, spam.
What we don't do
- We do not sell personal data.
- We do not share your harvest volumes or pricing with competitors.
- We do not use your data for third-party advertising.
Retention
Account data is retained while your account is active. Deleted accounts are hard-deleted from production; anonymized aggregates may remain for statistical purposes. Diagnostic photos are retained up to 24 months unless you request earlier deletion.
Your rights
You can request at any time via support@govihublk.com:
- A copy of your data.
- Correction of inaccurate data.
- Deletion of your account and associated records.
- Withdrawal of consent for specific processing.
Children
GoviHub is not directed to children under 16. Do not create an account if you are under 16.
Changes
We will post material updates to this page and notify account holders by email where significant.
Note to counsel: This policy is a working draft covering the pilot launch. Review required before it represents the company for regulated use cases.